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LESSON 10

EVALUATING INFORMATION


Learning Objectives

1. To understand why evaluating information is necessary.

2. To know how to conduct a preliminary evaluation of traditionally published sources even before you have it in hand.

3. To understand the difference between the mainstream press and the alternative press.

4. To understand that periodicals often have an ideological perspective.

5. To know how to find information about an author's background and qualifications.

6. To know how to find published reviews of books.

7. To know how to evaluate information found on the Internet.


Instructions

1. Read Lesson ten and complete the accompanying exercises.

2. Turn in the completed lesson at the Reference Desk for grading.

(Be sure to write in any hours spent working on the course on your log sheet.)

 

PREFACE

It has been said that an educated person is someone who can make distinctions, i.e. someone who can recognize and separate the significant from the irrelevant, the high quality from the average, the coherent from the distorted. The ability to make these kinds of distinctions is especially important when doing research because not everything your research uncovers will be of equal value. Some of the information you find will be relevant and credible, some will not, and much will be somewhere in-between. Research, therefore, is not merely finding information; it's also about evaluating it for usefulness and credibility. (Evaluating information comprises Stages 6-7 of the research process). You must make value judgements about the worth of information sources because the quality of the information you find is vastly more important than the quantity. This lesson will help you learn specific criteria for making these evaluations.

PRELIMINARY EVALUATION OF TRADITIONALLY PUBLISHED BOOKS AND PERIODICAL ARTICLES

By the time you reach Stage 7 of the research process, you've used various access tools and come up with a list of citations for books, articles, and other traditionally published sources of information. At this point, it's important to do some preliminary evaluation of these sources even before you retrieve the book/article from the library shelves or database.

(NOTE: Web sites can be thought of as a new, or non-traditional, way of presenting information which present a special set of challenges. Evaluating Web sites will be discussed in the next section of this lesson.)

There are three ways to get a sense of the perspective, relevance, and quality of a book or article even before you have it in your hands:

1) Carefully examine the bibliographic citation.
(NOTE: This is the same as Stage 6 of the research process.)

Bibliographic citations contain "clues" that will help you decide if an item is of sufficient quality and relevance and worth reading in its entirety. The clues are found in specific parts of the citation:

LIBERAL

CENTRIST

CONSERVATIVE

New Left Review

Maclean's

Policy Review

Mother Jones

Economist

Strategic Review

Monthly Review

US News & Word Report

Public Opinion

Progressive

Time

Cato Journal

Nation

Newsweek

Soldier of Fortune

New Statesman

New Republic

National Review

2) Find information about the author.

It is very important to know if the author(s) is qualified to write on your topic. The first step in assessing an author is to ask yourself if you've seen this person's name before during your research. Respected authors are cited frequently by other scholars. If, however, it's a name you're seeing for the first time, you should try to identify the author's credentials. What is his or her educational background, past writings, occupation, experience, awards, political perspective? Sometimes this information is provided on the first or last page of a journal article. In books, information on the author may be given at the beginning or end, or sometimes on the book jacket. Aside from the article or book itself, however, there are 4 ways to learn more about the background of an author:


3) Read a review of the work.

Although not every book published is reviewed, it is often very helpful to find published book reviews and learn what other people think about a book. Reviews summarize and critique the ideas presented in a book, thus giving you a deeper understanding of the work and helping you decide if it's relevant to your topic. (Journal articles are not reviewed in the same way that books are, but you can sometimes find a special type of article called a literature review that summarizes and discusses significant articles in a particular field or subject area.)

Book reviews are published in magazines, journals, newspapers, and on the Internet. Try searching in a database for a review by doing a keyword search for the title and author of the book. Reviews are indexed (listed) in most general and subject periodical indexes as well as newspaper indexes. When using the print versions of periodical indexes, books reviews are usually under a heading such as BOOKS, BOOKS AND LITERATURE, or in a separate section at the end of the volume labeled BOOK REVIEWS. You did this back in lesson 8 when you were looking for a book review in the New York times print index.

The best place to look for a book review, however, is an index that only lists book review articles. Here is one such index:

Book Review Digest (BRD): Covering English-language fiction and non-fiction, the H.W. Wilson company began publishing this index in 1905. BRD is issued monthly with annual bound volumes and covers about 6,000 books per year. It offers a brief summary of each book listed along with citations for each magazine or newspaper review of that book. Short excerpts from the reviews are often included so you can immediately get a sense of the reviewer's opinion of the book. The reviews are drawn from 90 American, Canadian, and British magazines. Caņada Library has a print copy for the years 1960 to 1992. They are kept in a staff area of the Library.

Finding book reviews can be a little complicated so feel free to ask the reference librarian for help.


EXTRA CARE REQUIRED: AN EXERCISE IN EVALUATING WEB SITES AND WEB PAGES

As discussed in Lesson 9, one of the drawbacks of the Internet is lack of quality control. This means that anyone who has a computer connected to the Internet and wants to make his/her information or opinion available can "publish" on the Web. But because there are no restrictions, guidelines, or review processes for contributions to the Web, the quality, accuracy, validity, and authoritativeness of the contributed information varies wildly. Therefore, when viewing sites on the Web, you must apply your critical thinking skills and judge for yourself the usefulness, validity, and reliability of the information you uncover. Especially when doing general Web surfing with search engines, arm yourself with an active, questioning mind and a healthy skepticism, because not all Web sites are equally valuable or credible.

Evaluating Web sites, like any other skill, takes time, patience, and practice. One approach to evaluating Web sites is called QUICK: The Quality Information Checklist. This checklist gives you 8 ways to evaluate Web sites.

  • To learn about QUICK, go to any computer with Internet access and connect to: http://www.quick.org.uk/menu.htm
  • Read through the first 7 "ways for checking information on Web sites."
    PLEASE SKIP #8, "Does the site tell you about choices open to you?"
  • When you finish reading about the first 7 ways (also called "checkpoints"), click on "Back to Menu" in the upper left margin.
  • From the QUICK main menu, click on "QUICK QUIZ" (middle of the page) and take the quiz.
  • When you answer all 8 questions correctly, you will be shown a "Congratulations" screen. Print this screen and attach it to the end of this assignment.


EVALAUTE THE WEB PAGE ON YOUR TOPIC

In Lesson 9, question #25, you found a Web page relevant to your research topic. Write below the title of this page and its URL:


Title: _________________________________________________________________________


______________________________________________________________________________


URL: ________________________________________________________________________

Evaluate this Web page using the QUICK criteria, as presented below:

Checkpoint #1: Is it clear who has written the information?


The author of this Web page is: ____________________________________ name of person/s
(choose one)___________________________________________________ name of organization
__________________________ __________________________ not given

If the author is a person, does he/she list education, occupation, position, membership in professional organizations, other affiliations, etc.? ____ yes _____ no

If the author is a person, based on your answer to the previous question, do you feel this person is qualified to write on the topic? _____ yes _____ no _____ not sure

If the author is an organization (company, non-profit group, etc.), is there a description of the nature and purpose of this organization? ____ yes _____ no

(NOTE: This information is sometimes available at the site's home page, if the page is part of a larger Web site.)

If the author is an organization, do you feel it is qualified to be presenting information on this topic?

____ yes _____ no _____ not sure

Is the page you've chosen to evaluate part of a larger Web site? ____ yes ____ no

If no, skip to Checkpoint #2.

[HINT: To find out if the page is part of a larger Web site, look for a link to "home" and click on it. If there's no "home" link, try truncating the URL back to each single forward slash (/) and pressing <enter>. In other words, by erasing subdirectories in the URL one at a time and going "backwards," you're often eventually brought to the larger Web site that your page is part of.]

If this page is part of a larger Web site, what is the title of the larger Web site?


__________________________________________________________________________

What sort of organization is responsible for this larger Web site?

(HINT: Look for the domain name in the URL.)

_____ educational ____ government ____ commercial ____ non-profit ____ military

Do you feel the organization responsible for this larger Web site is qualified to be presenting information on the topic discussed at the page you're evaluating?

____ yes ____ no ____ not sure


Checkpoint #2: Are the aims of the page clear?

The information being presented at this Web page is:
(NOTE: More than one choice may apply.)

____ scholarly (written by qualified researchers in the field)

____ professional (written by those in a certain profession intended to be read by others in that profession or interested members of the general public)

____ popular (written for the general public. No special expertise/education required.)

____ commercial (primarily functions as an advertisement for a company, service, or product)

____ advocacy (primarily functions to promote a political, ideological, or philosophical view)

____ entertainment (for amusement only) 

Therefore, this Web page is apparently intended for:
(NOTE: The creators of a site may be targeting more than one audience.)

____ the general public

____ scholars of a particular academic field

____ college students

____ high school students

____ children

____ members of an organization or profession

____ other Please specify: _____________________________________

 

 The apparent purpose of the information given at this page is to:
(NOTE: More than one choice may apply.)

 ____ inform

____ market a product or service

____ explain

____ promote a company

____ persuade

____ parody a person, organization, point of view or idea

____ advocate a cause

____ entertain and/or amuse

____ other, Please specify: ______________________________________________________

 

Checkpoint #3: Does the page achieve its aims?

 Did this page provide the information it promised?

____ Yes, it provided an in-depth analysis and discussion, just as promised.

____ Yes, but the discussion tended to be cursory and brief, rather than focused and in-depth.

____ No, the page did not give me the information it promised.

____ Yes and No. It only provided some of what it promised.


Checkpoint #4: Is the site relevant to me?

Does this page significantly increase your understanding and knowledge of issues related to your research topic?

____ Yes. Please explain how: ___________________________________________________

______________________________________________________________________________

______________________________________________________________________________

____ No. Please explain why not: __________________________________________________

______________________________________________________________________________

______________________________________________________________________________

 ____ Yes and No. Please explain: _________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________


Checkpoint #5: Can the information be checked?

How does the author back up his facts, assertions, arguments, and conclusions?
(check all that apply)

____ original research and experiments done either in a lab or out in the world

____ personal observation and interviews

____ books, journal articles, and other published documents

____ author makes arguments and draws conclusions without any clear or credible method of supporting and documenting his/her claims

____ not sure

Does the author provide credible documentation (i.e. citations and/or bibliographies)?

____ yes ____ no


Checkpoint #6: When was the page produced?

Is it important to have up-to-date information for the topic being presented at this Web site?

____ yes ____ no ____ not sure

Is there a date at the top or bottom of the page that indicates when it was placed on the Web or last updated?

____ yes The date given is ___________________
____ no


Checkpoint #7: Is the information biased in any way?

What can you conclude about the objectivity or subjectivity of the information being presented?

____ the information strives to be an objective discussion of the topic(s)

____ the information being presented is clearly and heavily influenced by the perspective and/or ideological stance of the author, i.e. this is a subjective presentation

____ the information being presented is distorted and/or unbalanced because of a political, ideological and/or cultural biases on the part of the author/presenter

____ the information being presented is purely entertainment, therefore objectivity is not a crucial factor

____ not sure


Is there any indication that this page (or larger Web site, if applicable) has accepted advertising or sponsorship that might influence the objectivity of the information being presented?

_____ yes _____ no _____ not sure


Your Conclusion:

Taking into account all the specifics of the evaluation you've now completed, is this Web page appropriate for a college-level research project in terms of overall credibility and authoritativeness?

____ Yes, absolutely. Please explain: ______________________________________________

______________________________________________________________________________

______________________________________________________________________________

____ Yes, but with some reservations or conditions. Please explain:

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

____ No. Please explain: ______________________________________________________

______________________________________________________________________________

______________________________________________________________________________

____ Not sure. Please explain: ___________________________________________________

______________________________________________________________________________

______________________________________________________________________________


LESSON 10: SUMMARY

Stages 6 and 7 of the research process require you to undertake the crucial task of evaluating information. Your assessment begins even before you have the book or article in hand, by closely examining the bibliographic citation and looking for clues indicating quality and relevance. You can delve even deeper by looking for information about an author's qualifications and reading reviews of a work. When evaluating Web sites, use the QUICK criteria to guide you.


LESSON 10: KEY POINTS TO REMEMBER

  • Research is not merely finding information. It's also about evaluating information for relevance and credibility. 
  • There are 3 ways to get a sense of an item's perspective, relevance, and quality even before you have it in your hands:
      1) Carefully examine the bibliographic citation. They contain "clues" that help you assess an item's relevance, perspective, and scholarly level.

      2) Find information about the author. It is important to know if the author is qualified to be writing about the topic. There are 4 ways to learn more about the background of an author.

      3) Read a review of the work. Reviews can deepen your understanding of a book and help you decide if it's relevant to your research.

  • Because of the Internet's complete lack of quality control, you must arm yourself with an active, healthy skepticism. Not all Web sources are reliable or credible.
  • QUICK: The Quality Information Checklist, offers you an approach for thoroughly evaluating Web sites. 


LESSON 10: REVIEW THE CONCEPTS

1) There are 8 specific parts of a bibliographic citation that contain "clues" to an item's quality and relevance. Name any 3 of these specific parts and briefly explain how each might help you assess an item's perspective, quality, or relevance.

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________

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2) What is the "alternative press"?

______________________________________________________________________________

______________________________________________________________________________

3) What are the 4 ways to learn more about the background of an author?

______________________________________________

______________________________________________

______________________________________________

______________________________________________

4) How are book reviews helpful when doing research?

______________________________________________________________________________

______________________________________________________________________________

5) Why is it important to evaluate information found on the Internet?

______________________________________________________________________________

______________________________________________________________________________

______________________________________________________________________________


LESSON EVALUATION

6) What is the most important thing you learned from this lesson?

_________________________________________________________________________


7) What questions do you still have about the topics covered in this lesson?

_________________________________________________________________________


EXTRA CREDIT


If you would like extra credit or just some additional practice, go to the Caņada College Learning Center and take the Academic.com exercise called "Evaluating Credibility of Print Resources." Ask for assistance at the Learning Center Help Desk. When the exercise is completed, print out a copy of your Academic.com profile and attach it to this assignment.



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Adapted from LSCI 100: Introduction to Information Resources, Skyline College. Content by Dennis Wolbers, edited & designed by Eric Brenner, Skyline College, San Bruno, CA
Revised and updated Sept 02 by Jane McKenna, Caņada College Library.